A minimum of 24 hours advance notice is required for cancellations.
If a student misses 3 scheduled appointments or has 3 short notice cancellations (less than 24 hours) he/she will be required to meet with a staff member prior to further appointment bookings.
If you are late for an appointment you may be required to rebook your appointment.
This procedure has been put in place out of respect for our staff and students.